Haku
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Artificial intelligence for innovative service design and guest experience : case: Hotels in Germany
(2022)
The purpose of the thesis was to find out the critical role of artificial intelligence in service design and guest experience in the hotel industry in Germany.
To appeal to the topic and answer the core research ...
Innovative wellness tourism services suitable for spas at Saimaa region
(2024)
The thesis intends to introduce prospective innovative wellness or wellbeing services suited for the Saimaa area in Finland, showing the emergence of new services and products as innovations are developed. It focuses on ...
The mediating role of leader-member exchange between transformational leadership and employees' innovative behavior in the hospitality industry
(2024)
The purpose of this study is to examine the effect of transformational leadership and its connection to supervisor-member exchange and innovative behavior within a setting of organizations. The study looks into how ...


